Shipping Policy
EFFECTIVE DATE: OCTOBER 27, 2025
CYCLING PASSION ensures reliable delivery from our Davenport, FL warehouse. This Shipping Policy details our process, effective as of October 27, 2025, at 02:44 AM CDT.
SHIPPING PROCESS
Orders are processed within 1-2 business days and shipped from 113 Ivy Brook Ct, Davenport, FL 33897, USA, with delivery typically taking 4-8 business days. We use secure packaging to protect your items during transit.
SHIPPING RATES
Standard shipping rates are calculated at checkout based on order weight and destination. Free shipping is available on orders over $500. Expedited shipping options may be offered for an additional fee, with details provided during checkout.
TRACKING
Upon shipment, you will receive an email with a tracking number to monitor your package’s progress. You can also check the status by contacting our support team. We partner with trusted carriers to ensure timely updates.
INTERNATIONAL SHIPPING
International shipping is available to select countries. Customers are responsible for any customs duties, taxes, or import fees, with delivery times typically ranging from 7-14 business days. Please contact us for specific international shipping inquiries.
DELIVERY DELAYS
Delays may occur due to weather conditions, holidays, or carrier issues beyond our control. We will notify you of significant delays via email. For lost or delayed packages, please report the issue within 7 days of the expected delivery date to our support team.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or incorrect, please notify us within 7 days of delivery. Provide a detailed description and photos to our support team. We will arrange for a replacement or refund as per our warranty policy, covering return shipping for approved claims.
QUESTIONS AND CONTACT INFORMATION
For any shipping-related questions or concerns, please contact us at:
CYCLING PASSION
📞 Phone: +1 (863) 420-9701
📧 MAIL: contact@cyclingpassion.us
